June 05, 2012

Letter of Protest to Miami Children's Hospital Billing Dept.


Dear Sir or Madam:

I have to be honest with you.
I am so sick of getting letters from you stating that “we have not yet rec’d your installment for the above referenced account as per your agreement.  If the above installment amount is not received in our office within 15 days, we will take the necessary steps to protect our interest.”
It would be one thing if I were late.
But, your letter is dated May 31, 2012, and clearly states my due date as 6/21/2012.

So, you’re trying to get me to pay six days early by threatening me with whatever “necessary steps” you’re going to take.

Don’t get me wrong—I appreciate the 24 hours of fluids that you gave my son during his bout with stomach flu 1/1/2009, and I appreciate the medicine you gave him to stop him from vomiting.  But, you charged me over $8000 to do so—and as soon as I mentioned my extremely high insurance deductible to the nurse, she discharged my son—immediately—whereupon he threw up at home for another 24 hours for free.

All of this to say, stop sending vaguely threatening letters to me when my payments are not overdue. It’s your choice not to set me up with regular payment coupons—if you did so, which I have requested in the past, I’m sure you’d get payment in a more regular fashion.

Sincerely,
Jasmine Naylor